Now that you've joined, and we're so happy you did,
Here is some important information that will help you get the most out of your membership!
Gaining Access
- To enter the gym, you MUST have your Membership Card or FastPass
- There is a 30 Minute Pass Back rule that blocks your card from being scanned more than once within 30 minutes
Staying Squeaky Clean
- Please remove street shoes upon entering the gym and wear clean close-toed athletic footwear for your workout. Slides, flip flops, crocs, bare and sock feet are not allowed at any time on the gym floor.
- Please wipe your machines down after every use
- Please leave equipment in its designated area and return moveable weights after use
Black Card Benefits Keep You Happy
- A Black Card membership must be shown before using Black Card amenities (massage chairs and hydro beds)
- A Black Card membership and ID must be shown before tanning
- Black Card amenities are only available during staffed hours in some clubs. 24/7 amenities are now available at select locations. To check if your Club has 24/7 amenities, please visit Fit4Less.ca/locations.
Black Card Friends Make Happy Friends
- The first visit/workout for a Black Card Friend must be during staffed hours in order to fill out a Guest Waiver form
- Like any other member - they must have the membership card to gain access
- Only ONE person per Black Card is allowed in the club at a time
- Must be age of majority in the province where the gym is located
- Has free access to Black Card amenities (excluding tanning)
Getting Some Rays: Tanning Regulations
- Photo ID must be checked for all individuals who appear to be less than 25 years old intending to tan
- Must be age of majority in the province where the gym is located
- Tanning is available to 4Less members and Black Card friends ($10.00 + tax per tan)
- All tanners Must follow SMART Tanning Guidelines
- Skin Type #1 cannot tan
- Tanning goggles must be worn every time out tan (Tanners are required to show staff prior to tanning)
- Sessions must be spaced at least 48 hours apart
A few notes for Happy Minors
- Minors have access during staffed hours ONLY
- The last check-in time for minors is 30 minutes prior to staffed hours ending
- Staffed hours are posted at each location and at fit4less.ca
- Massage chair and hydro bed use may be purchased for $5.00 + tax per session
Behind Lock and Key: Locker Use
- Please feel free to use our lockers during your workout ONLY
- Please provide your own lock
- Items left overnight will be removed
Safety First
- Clubs with unstaffed hours have either:
- Emergency Response Stations with audio/video communication to a live agent or to dispatch police, fire or ambulance OR
- Panic Buttons that will send a signal to police services
Stay Happy: Know Our Policies
- We do not offer holds on memberships
- Members are able to transfer their Home Club for a fee
- If you have a 4Less membership and wish to have access to all Fit4Less locations, we would be happy to upgrade you to Black Card Membership
Please don't leave... but if you must
- We require at least 30-days' notice to cancel memberships
- Please go into your club to cancel on a self-service kiosk
- 1-Year Paid in Full memberships are non-refundable